韬睿惠悦近日公布今年人力资源服务调查报告，这是公司第15次发布年度报告，披露北美，欧洲和中东，亚太地区600余家接受调查的公司在人力资源服务交付和技术方面的计划，目标和进度。调查结果显示人力资源领域将会迎来重大结构转型，并将会继续投资技术领域，使其功能与业务目标保持一致。所有这些变化和转型提供了丰富的机会，使人力资源机构具有更大的灵活性和敏捷性。但若没有建立良好的流程或开展良好的落实计划，这些变化也会带来严峻挑战。成功转型的关键是了解企业最具战略意义的需求，并用最灵活的服务交付方案与之相匹配。

Towers Watson released this year’s HR Service Delivery Survey. This 15th annual report reveals the HRSD and technology plans, goals and progress of more than 600 participating companies across North America, Europe and the Middle East, and the Asia Pacific region. The results show that HR has big plans to make structural changes, continue investing in technology and align the function with business goals. All this change and transformation provides a wealth of opportunities to bring HR organizations greater flexibility and agility. Change can also create rigorous challenges from failing to establish good processes or adequately plan for implementation, to the pitfalls of inadequate governance. A critical key to successful transformation is to discern your organization’s most strategic needs and match them with the most agile service delivery solution available.

来源：HRoot